 A
Dual
Desk remote session must be initiated by the customer. The remote
session does not accept inbound connections so no one can
can access or initiate access to the customer's computer
remotely. The remote software uses industry standard end-to-end
RC4 encryption to ensure data security, plus the data stream
is compressed. To decode the data, a would be hacker would
need to obtain the encryption key, have knowledge of when
the session was
happening, have access to the stream of data and then know how
to decode the compressed stream before they would finally
be able to see the session. This would be very difficult
if not impossible. After the session is completed the remote
technician cannot start a new session. All remote support
sessions must be initiated by the customer. Best of all you can
view in real time what the technician is doing on your computer.
This software is simply the easiest, fastest and most secure way to solve
software, computer or network issues. |
Welcome
to B2 Systems technical support page. If you're having software or
computer
hardware/network issues and need assistance click on the
appropriate link below as directed by your technician. Please
click on the directed button below. You will then select OPEN then RUN from
the dialog box that will appear. 
